Monday – Friday 10:30-5:30pm
Saturday – Sunday 9:30-4:30pm
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Value Shipping to Lower 48 States.
Major Credit Cards Accepted. Ask for PayPal Invoice to save on shipping multiple items. NOTICES & WARRANTY (thru Manufacturers) WARNING: eBike and Conversion Models above 750W or 20MPH are designated for OFF ROAD ONLY. mandated by Federal Law. Please check with your government to ensure you follow all local laws and ordinances. San Diego Electric Bike Co. will not be held responsible for those who choose to disregard the law!. IMPORTANT: San Diego Electric Bike Co. will not be liable for any damage or injury due that may occur due to operation of our kits or bicycles. We will not be responsible for Battery Damage due to Inadequate Installation or Improper Charging. Make sure the Bike Switch or Key is off before charging. Do not turn on the Bike switch or key during charging. WARRANTY (thru Manufacturer) Motor Conversion Kits; 1 Year RPE & PING Battery: 1 Year Warranty. ALL-CELL Battery; 2 Years All Battery Chargers: 6 month SLA Batteries; 30 day Warranty thru Manufacturer Warranty does not cover: Hard OFF Road Riding, Abuse, Neglect, Crash Damage, Theft, use of the Motor or Controller in an inappropriate application, Improper installation, using batteries greater than 48 volts. By ordering any item from San Diego Electric Bike, you indicate that you have read and understood this. This is a release of liability. I understand and agree with the terms of this assumption of risk, indemnification. Conversion Kit Motors and Controllers (6 month Warranty). The cost of shipping from and back to us is unfortunately non-refundable. Contact us before placing your order to make sure the order is correct. Please package properly your return. Even if you insure your shipment, a Shipping Agency may refuse to pay for any damages if the shipment was not properly packaged according to their standard. Restocking Fee of 10% will be applied to cancelled orders. Restocking fee of 20% for the battery portion of the order only. Exchanges may be exempt from this fee depending on situation. IMPORTANT NOTE ON RECEIVING YOUR SHIPMENT * When your shipment arrives, please check carefully your shipment for any visible damage before signing the delivery. Any visible damage should be reported in the couriers log.